Smart Moves Removals’ FAQ section covers everything you need to know about removals in the UK and France, services, storage options, and more to help make your move stress-free.
Got questions about your move?
Local & National Removals
Do you offer removals within the UK?
Yes, we do! Whether you’re moving across town or to the other end of the country, our experienced team is here to help. We regularly work with clients moving in and out of Lancashire, the Fylde Coast, and all across the UK.
Can you help with small moves or single items?
Absolutely. At Smart Moves, we’re happy to help with anything from a full house move to just a single piece of furniture. No job is too small.
Do you provide packing materials?
Yes, we can supply everything you need – boxes, packing paper, tape, and more. Just let us know what you’re looking for, and we’ll sort it out.
What if I need to store my belongings for a bit?
No problem at all. We offer free short-term storage, and we also have secure long-term options if you need a bit more time before moving in.
Are my belongings insured during the move?
Yes! Your belongings are covered with £50,000 Goods in Transit insurance, so you’ve got that extra peace of mind.
Can you receive deliveries for me?
Yes, we can accept deliveries on your behalf at our depot. It’s especially handy if you’re moving and want everything arriving in one go.
How far in advance should I book?
The sooner the better – especially during busy times. But if your move is coming up fast, give us a call and we’ll do our best to fit you in.
Do you offer an express service within the UK?
We do! Our Express Van Service is perfect for quick or smaller moves when time is tight.
Can you help with office or business relocations?
Yes, we can! Whether you’re moving a small office or a larger workspace, we’ve got the experience and equipment to make it smooth and stress-free. We’ll work around your schedule to keep disruption to a minimum.
France Removals
Do you offer removals to all areas of France?
Yes, we provide removals to all parts of France, including mainland cities, rural countryside villages, and even islands like Corsica. No matter where you’re headed, we’ll get your belongings there safely.
How often do you travel between the UK and France?
We run a weekly removal service from the UK (usually leaving from Portsmouth), so there’s always a truck heading out. This allows us to be flexible with your preferred dates and keep things moving quickly.
Can you help with both small and large moves?
Definitely! We handle everything from full house removals to single items or part loads. Whether you’re moving an entire home or just a few pieces, we’ve got a service to suit.
Do you offer express delivery services to France?
Yes, we do. If you need a faster turnaround, our Express Van Service and International Express Haulage options are ideal for quicker or more direct deliveries.
Can I store my belongings if my new place in France isn’t ready?
Of course. At Smart Moves, we offer free short-term storage and secure long-term options if you need to delay delivery. Just let us know what works best for you.
Do you supply packing materials for France removals?
Yes – we can provide all the packing materials and cartons you’ll need. We also offer a professional packing service if you’d rather we take care of it for you.
Can you help with customs paperwork post-Brexit?
Yes. Moving to France after Brexit means dealing with customs requirements, but we’ll guide you through the process and help ensure all the paperwork is handled correctly.
Do you offer vehicle transport to France?
Yes, we can arrange vehicle transport as part of your move. If you’re taking your car with you, we’ll make sure it arrives safely and on time.
Are my items insured during the move?
Absolutely. Your belongings are covered with £50,000 Goods in Transit insurance, giving you peace of mind throughout the journey.
Have you done any notable moves to France?
Yes – we were even featured on Channel 4’s ‘Escape to the Chateau DIY’, helping a couple move to their beautiful new chateau in Le Donjon. It was a tight squeeze for the truck, but we made it!